Demeco Abscisse Porre Agent

Hello All who are considering Demeco Porrre. My wife did a review on the bad service we received from Demeco Porre and the reply from Demeco is a joke and I need to set the record straight. We have not used any legal means to resolve this matter, rather we dealt unsuccessfully with the owner for a few weeks. In summary our bed was badly damaged during the storage and transport - it arrived at our destination bent on both ends. This is a very expensive Simmons bed and should never be folded. When we pointed the issue out to the driver he said it was not a problem and would rectify itself in 7 days. I took a photo of the damage on the delivery date as proof. After 7 days it was still the same so we informed Demeco Porre. Their response was because we did not include this damage on the delivery handover form, we where not covered by insurance. My point was that we do not speak French and the driver should have told us that we needed to include this damage when we pointed it out to him. We do intend contacting the mediator of the republic to assist us in the issue as we feel we were poorly treated. Due to the way that we were treated with this claim, I would highly recommend you consider other removal companies. The bed remains damaged after 4 months as can be seen in the attached photo!!!

✓ Avis vérifié Google

Fantastic work by a very professional team our three removal guys were brilliant couldn’t have been more helpful and accommodating we would highly recommend the team both on price and professionalism. Made our dreaded move so much easier. Thank you Caroline for all your help.

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I asked for an estimate on some boxes and a mattress from Villeurbanne and they say it's out of their sector. International company is actually just local and very picky. Website has errors on date/time picker, so using their website from your mobile phone is close to impossible. Later Edit: Demeco, please read the review again, as I think you don't understand english (Mr International). Immediately after leaving this 1 Star review I was called by an employee to take it down. So let's get this straight. A client wants to move and use your services. He can't use your website without a PC because your mobile website is garbage and the date cannot be set (test it yourself or I can do some QA for you), then you email that client that it's not possible, that Lyon is not in your sector. And still the client is wrong for leaving a poor review? And you have the audacity to not only call me demanding to change my review, you never go through with redirecting me to the Demeco branch that can help me in Lyon, but you now say it's surprising (ahahaha) and irrelevant?

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Don't touch them, they are absolute gansters. They are only interested in the money, I would NOT recommend using them

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Super expérience avec demeco! Une équipe au top, organisé et fort sympathique. Travail professionnel et rapide. Emballage soigné. Merci à vous. Je recommande sans hésitation.

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Équipe au top du début à la fin. Bravo aux déménageurs qui ont dû décharger un jour de canicule dans le Var et faire du portage non prévu car un propriétaire a refusé l'accès à la résidence. Bravo également aux déménageurs qui ont fait le chargement en Île-de-France, tout a très bien été emballé. Pas de casse. Pas d'objets et de meubles abîmés. Nous sommes habitués aux déménagements et nous recommandons à 2000%. Très pro, très sérieux et très gentils.

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Un très bon accueil a l'agence,au téléphone, un déménagement réalisé par une vrai équipe de pros,embalage du mobilier ,manutention et déballage le tout fait par une équipe qui travaille dans la bonne humeur, je ne regrette pas et recommande vivement cette agence Demeco,un grand bravo !!!

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Deuxième déménagement en 2 ans avec DEMECO et 2 équipes différentes et nous sommes pleinement satisfait de leur prestation. Comme la fois précédente, l’équipe est au TOP. Ils sont sympathiques, aimables, serviables, précautionneux, cherchant nous satisfaire dans le domaine du possible et nous conseiller pour notre nouvel agencement. Vraiment une équipe avec une grande conscience professionnelle. Nous espérons ne plus déménager d’ici peu mais si c’est le cas, ce sera DEMECO.

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